Be the Mayor Who
Leads the Digital Leap
Your Town Deserves!
Citizens get permits, clearances, and tax reminders in minutes -- via SMS.
You get the credit—and the dashboards prove it.
✅ NPC-Compliant | ✅ Hosted on AWS | ✅Proven in Pilot LGUs
Features
Elevate Your Municipality with Smart Features!
Permit-Status SMS Alerts
Automated text & email each time an application moves stage, reducing lobby follow-ups by up to 75% and increases citizen satisfaction.
Online Barangay Clearance Requests
Residents apply online, uploads auto-validate, and e-clearances are released in hours, not days, once validated by barangay officer.
Online Appointment Calendar
Citizens self-book slots for permits, IDs, or consultation, reducing queues and no-shows by 50%
Real-Property Tax Reminders
SMS / Email alerts nudges 60, 30, 7 days before any due date (tax, licenses, community-tax certificates)
Citizen Communication System
SMS, Email & Messenger campaigns for announcements, alerts, or reminders.
Constituents Relationship Management
Centralized database of constituent & businesses, complete with custom fields searchable by name, barangay or mobile number.
Instant Municipal & Official's Websites
Free branded website for your municipality, Mayors, Vice Mayor & Councilors hosted on your new .gov.ph domain.
Real-Time Dashboards & Reports
Live metrics on application counts, SMS delivery and citizen response times - perfect for council and DILG reporting.
Secure, DPA-Compliant Cloud Hosting
AWS ap-southeast-1 (Singapore) with daily snapshots and NPC-aligned Data-Sharing Agreement.
COMING SOON! End-to-End Business Permit Automation (beta 2026)
End-to-end approvals route themselves, no papers to chase, no stalls in zoning, health or fire safety.
Solutions
One Smart List for Every Resident & Businesses.
MuniServe turns scattered logbooks and spreadsheets into a single, searchable database. See every resident’s or businesses' phone, email, barangay and permit history in one place—then reach them with a click.
Unified Citizen Profiles - All permits, clearances and messages auto-attach to the contact card.
Targeted Broadcasts - Filter by barangay or permit type and send SMS, Email or Messenger updates in seconds.
Data-Privacy Ready - Role based access ensures barangay staff see only their own residents.
Instant Alerts - Push weather warnings or emergency notices to thousands in under a minute.
Secured Hosting - platform hosted in AWS South East Singapore. Encrypted S3 back up everyday.
Pricing Plan
One Simple Plan. Everything Included.
Municipality Plan
Php 5999/month
🌐Unlimited Websites
📲 Free 1000 SMS / Month
📱Free Mobile App
🏢⚙️ Permits Status SMS / Email Alerts
📄✅ Online Barangay Clearance Request
📅 Online Appointment Calendar
📊 Real Time Dashboards & Reports
🔔 Automated Alerts & Reminders
📅📲 All Social Media Planner
🔒☁️ Secure AWS hosting (DPA Compliant)
💬📥 All-In-One Inbox (Messenger, Email, SMS, TikTok, Viber, Etc.)
🗂️ Citizen Contacts Smart List
🔧⚡ Customizable Powerful Automation
Implementation & Support
We Don't Just Deliver Software - We Deliver Success!
From onboarding to ongoing updates, our team is with your LGU every step of the journey.
Guided Onboarding
We configure your pipeline, import resident data & train every department so you launch in days, not months.
Customizable Workflows
Need an extra inspection step or barangay approval? Drag-and-drop edits make the system fit your exact process.
Dedicated Support
Chat, Email, or Phone. Plus quarterly tune-ups and new feature walkthroughs-always included, no extra fee.
Secure Hosting & Backups
DPA compliant. Daily encrypted backups and role-based access keep citizen data safe and audit-ready.
TESTIMONIALS
Don't Just Take Our Words For It. Hear What Our Clients Have to Say!
“Dati, makalat ang papel at manual checklist namin. Mula nang gumamit kami ng MuniServe, i-click ko lang ang ‘Approve’ tapos automatic na lumilipat sa susunod na departamento. Ang laking ginhawa—nakauwi na ako nang maaga, less overtime pa!”
Ms. Imelda A.
BPLO Head, Municipality of Jaro
“Sa barangay level, lagi kaming nauubusan ng logbook. Ngayon nasa Smart List na lahat—may search bar pa! Kapag may humihingi ng clearance, isang pindot ko lang, may text na agad sila kung kailan puwedeng kunin.”
Lito G.
Barangay Secretary, Brgy. Poblacion
“Hindi na ako nag-aalala kung ilan pang permits ang pending; kita ko na sa dashboard in real time. Natutuwa rin si Mayor kasi may SMS na nagpapasalamat ang mga negosyante sa bilis ng proseso.”
Engr. Ana Reyes
Municipal Admin, LGU San Ignacio
Frequently Asked Questions
Your Questions, Answered Clearly.
How much does MuniServe really cost each month?
A flat ₱ 5,999/month, VAT inclusive and FREE 1,000 SMS per month. Unlimited Website Hosting already included. No hidden fees.
What happens when we use more than 1,000 SMS?
Extra messages cost ₱ 0.65 each and are billed every quarter. You will see a clear usage report before we invoice.
How long does it take to set up our first permit workflow?
About 3–5 working days. We do the setup online and train your staff over Zoom or we can arrange an onsite onboarding and training at an extra cost depending on the location.
Do we need special computers or servers?
No. MuniServe runs in the cloud on AWS. Any PC or smartphone with internet and a browser will work.
Is citizen data safe and Data-Privacy-Act compliant?
Yes. All data is stored on encrypted AWS servers in Asia. Only staff you authorize can see your residents’ records.
Can each barangay see only its own applicants?
Yes. We give barangay users “assigned-only” access, so they see just their residents while the municipal admin sees everything.
What if our internet goes down—can we still release permits?
Staff can print pending permits from any PC once the line is back. Citizens’ online forms simply queue until the connection returns. Nothing is lost.
Can we add or delete approval steps later?
Absolutely. Your admin can drag-and-drop new stages (e.g., Engineering, BFP) in a few clicks—no coding needed.
How do citizens pay if we don’t accept online payments yet?
They pay at the Treasurer’s window as usual and upload a photo of the receipt. The system then marks the permit as “paid.”
Who do we contact if we need help?
You get a dedicated support chat and phone number. We answer within 1 business hour during office days.
Do you really offer unlimited websites?
Yes. MuniServe offers unlimited website hosting and free builder. All you need to do is to purchase the domain and we'll help you get set up! We can set up a special websites for your Municipality, Mayor, Vice Mayor, Councilors, etc.
How long does it take to complete the onboarding?
Our average onboarding last up to two (2) weeks. It takes a week for DICT to issue a .gov.ph domain to each municipality and also a week to get an approval from our telecommunications provider to use your LGU name as the sender's name for the SMS. Those two applications are simultaneous. On week 2, we will conduct the training either onsite or online.
Does MuniServe have a mobile app?
Yes, on top of your Web App, you will also have access to a MuniServe mobile app in both Android & iOS so you can always work on the go.
See How LGUs Are Winning with MuniServe!
From shorter queues to faster approvals, municipalities across the Philippines are transforming citizen service. Here’s what they achieved in just 30 days.
✓ 70 % Faster Permit Approval
✓ 2,100 SMS Alerts Sent during first tax cycle in Barangay Poblacion
✓ Zero Lost Papers reported by Municipal BPLO✓ 28.5% Increase in Business Permits Application
✓ Instant Information, Alerts Dissemination✓ Happier and More Satisfied Citizens
MuniServe equips Philippine LGUs with all-in-one digital tools—automated permits, citizen smart lists, and real-time dashboards—so you can serve your community faster and smarter. Partner with us to turn good governance into everyday reality.
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