From online application to ePermit delivered by email — fully automated, fully digital, fully built for how Philippine municipalities actually work.
Sound Familiar?
BPLO staff are overwhelmed. Applicants wait for hours. Papers get lost between departments. And somehow, hundreds of businesses still haven't renewed by February.
Business owners take a full day off work just to stand in line — only to be told they're missing a document. They come back the next day. And the next. Your BPLO bears the brunt of their frustration.
Staff compute Mayor's Permit, LBT, Barangay Clearance, and CEDULA by hand for every single applicant. One miscalculation creates days of correction, recollection, and paperwork.
Engineering approved it — but MHO hasn't seen it yet. BFP is waiting for Engineering. Nobody knows exactly where the application is, and the applicant just keeps calling to ask.
Hundreds of businesses may be operating without a valid permit — but tracking down who they are means going through logbooks page by page. There has to be a better way.
The MuniServe Difference
End-to-End Process
From the moment an applicant submits online, to the moment their ePermit lands in their inbox, or until you issue their hard copy business permit — MuniServe handles every step automatically.
Any device, any barangay, any time of day
Fees computed instantly from your Revenue Code
All departments notified and approving in parallel
GCash, bank transfer, or cash at the window
PDF sent by email with QR verification code
Powerful Automation
MuniServe doesn't just move paperwork online — it replaces every manual step with smart automation built around your LGU's own Revenue Code.
Mayor's Permit, Local Business Tax, Barangay Clearance, and CEDULA are computed automatically the moment an application is submitted — based directly on your LGU's Revenue Code. Zero manual computation. Zero errors. Every time.
Applicants describe their business and the system automatically identifies the correct PSIC code from over 200 business types. No more wrong classifications, no more delays from mismatched codes.
Applications are simultaneously sent to Engineering, MHO, MPDO, MENRO, and BFP the moment they're submitted. Every department gets notified instantly. No more papers sitting on someone's desk.
Once payment is confirmed, the system automatically generates an official ePermit and sends it to the applicant by email — complete with a QR code that anyone can scan to instantly verify its authenticity. Your choice if you want to generate an ePermit or not.
Barangay clearance fees are automatically computed per barangay and included in the total assessment. Flat rate or custom rates per barangay — the system handles both without any manual lookup.
Applicants pay via GCash, bank transfer, or cash at the window. Every payment is automatically tracked and confirmed. No more manual recording, no more missed payments slipping through.
Applicants receive SMS and email updates at every stage — application received, department approved, payment confirmed, permit ready. No more "nasaan na ang permit ko?" calls flooding your BPLO.
Businesses who opted for quarterly or bi-annual Local Business Tax payment automatically receive SMS and email reminders before each due date. No missed installments. No chasing. Your municipality collects what it's owed — on time.
If applicable in your LGU, early renewal discounts, late surcharges, and monthly penalties are automatically applied based on your Revenue Code. The correct amount, every time, for every applicant — without a single manual override.
Registered tax-exempt businesses are automatically flagged so staff can apply the correct exemption without manually reviewing each case. BMBE compliance built right into the process.
The system handles both New and Renewal applications seamlessly — with different assessment rules, different fee bases, and different document requirements applied automatically for each type.
See exactly how many applications are pending, approved, paid, and released — in real time. Your Mayor and administrators always have full visibility. DILG and ARTA compliance reporting, always ready.
Imagine This
This isn't just software. It's what modern municipal governance actually looks like.
Every January, the system builds a real-time list of businesses that have renewed and those that haven't. No manual checking, no cross-referencing logbooks, no spreadsheets. The list is just there. Then with one click, send an SMS blast to every non-renewing business reminding them to comply. Target 90%+ renewal compliance — and actually hit it.
Before renewal season even opens, every registered business in your municipality automatically receives an SMS and email reminder — from the Poblacion to the most remote barangay. No one has an excuse to say they didn't know. Higher compliance means more Local Business Tax and Mayor's Permit revenue for your LGU.
A resident from the farthest barangay in your municipality can now apply for a business permit from home on their phone. No jeepney fare. No half-day trip to the municipal hall. No reason to say it's too far. More applications from every corner of your municipality — more revenue, more compliance, more economic activity.
No more overtime during January. No more computing fees by hand. No more running paper folders between offices. Your staff focus on exceptions, approvals, and citizen service — while the system handles every routine task automatically. Happy staff. Happy applicants. Happy Mayor.
Business Intelligence
Every business that has ever applied for a permit in your municipality lives in one searchable, organized database. No more scattered logbooks, no more outdated Excel files, no more manual compiling when someone needs a report.
🔍 Business Permit Tracker
Included at No Extra Cost
Every MuniServe municipality gets these premium features included — on top of the full eBPLS system, for the same flat monthly rate.
A fully branded, mobile-friendly official municipality website on your own .gov.ph domain. Hosted, maintained, and always online — no IT staff needed.
An AI customer service assistant trained specifically for your municipality. Answers citizen questions about permit requirements, fees, schedules, procedures and everything about your municipality — in Filipino or English — 24 hours a day, 7 days a week. Without a single staff member picking up the phone.
Your BPLO staff and department officers can approve applications, check permit status, and send notifications directly from their phone — from anywhere, not just from their desk at the office.
Simple, Transparent Pricing
No hidden fees. No per-module charges. No setup fees. Everything you need to fully digitize your municipality's eBPLS — in one flat monthly investment.
Municipality Plan
per month
💡 Less than the monthly salary of one additional BPLO staff member — and it works 24 hours a day, 7 days a week, 365 days a year.
No commitment required. We walk you through everything in 30 minutes.
Testimonials
Don't take our word for it — hear from the BPLO heads, barangay officers, and municipal admins who use MuniServe every day.
"Dati, 5 to 7 araw bago malabas ang permit. Ngayon, 48 oras na lang — at ang applicant ay may text na sa bawat hakbang ng proseso. Wala nang tumatawag sa BPLO para magtanong. Wala nang pila. Wala nang awa."Ms. Patricia V. BPLO Head
"Ang pinakamalaking pagbabago para sa amin — wala nang manual na pagkwenta ng fees. Ang sistema mismo ang nag-aasikaso ng Mayor's Permit, LBT, at CEDULA. Sa loob ng ilang segundo, kumpleto na ang assessment. Zero error. Zero overtime."Mr. Ramon T. Municipal Administrator
"Hindi na ako nag-aalala kung ilan pang permits ang pending — kita ko na sa dashboard in real time. Natutuwa rin si Mayor kasi may SMS na nagpapasalamat ang mga negosyante sa bilis ng proseso."Engr. Ana Reyes Municipal Admin
Frequently Asked Questions
Ready to Transform Your LGU?
Join the growing list of Philippine municipalities that have moved their business permitting fully online. Book a free demo — we'll show you exactly how it works for your LGU, with your Revenue Code, your barangays, your departments.
No commitment required · 30-minute walkthrough · We configure it to your LGU
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