The Philippines' Most Complete End-to-End eBPLS Platform
From online application to ePermit delivered by email — fully automated, fully digital, fully built for how Philippine municipalities actually work.
Every January, the Same Nightmare.
BPLO staff are overwhelmed. Applicants wait for hours. Papers get lost between departments. And somehow, hundreds of businesses still haven't renewed by February.
Endless Queues & Frustrated Applicants
Business owners take a full day off work just to stand in line — only to be told they're missing a document. They come back the next day. And the next. Your BPLO bears the brunt of their frustration.
Manual Fee Computation Errors
Staff compute Mayor's Permit, LBT, Barangay Clearance, and CEDULA by hand for every single applicant. One miscalculation creates days of correction, recollection, and paperwork.
Applications Lost Between Departments
Engineering approved it — but MHO hasn't seen it yet. BFP is waiting for Engineering. Nobody knows exactly where the application is, and the applicant just keeps calling to ask.
No Idea Who Hasn't Renewed
Hundreds of businesses may be operating without a valid permit — but tracking down who they are means going through logbooks page by page. There has to be a better way.
What Happens When You Switch
One Platform. The Complete Journey.
From the moment an applicant submits online, to the moment their ePermit lands in their inbox, or until you issue their hard copy business permit — MuniServe handles every step automatically.
- Step 1
Apply Online
Any device, any barangay, any time of day
- Step 2
Auto-Assessment
Fees computed instantly from your Revenue Code
- Step 3
Dept. Routing
All departments notified and approving in parallel
- Step 4
Online Payment
GCash, bank transfer, or cash at the window
- Step 5
ePermit Delivered
PDF sent by email with QR verification code
Everything Automated. Nothing Missed.
MuniServe doesn't just move paperwork online — it replaces every manual step with smart automation built around your LGU's own Revenue Code.
Automated Fee Assessment
Mayor's Permit, Local Business Tax, Barangay Clearance, and CEDULA are computed automatically the moment an application is submitted — based directly on your LGU's Revenue Code. Zero manual computation. Zero errors. Every time.
Automatic PSIC Classification
Applicants describe their business and the system automatically identifies the correct PSIC code from over 200 business types. No more wrong classifications, no more delays from mismatched codes.
Multi-Department Parallel Routing
Applications are simultaneously sent to Engineering, MHO, MPDO, MENRO, and BFP the moment they're submitted. Every department gets notified instantly. No more papers sitting on someone's desk.
ePermit Generation & Delivery
Once payment is confirmed, the system automatically generates an official ePermit and sends it to the applicant by email — complete with a QR code that anyone can scan to instantly verify its authenticity. Your choice if you want to generate an ePermit or not.
Barangay Clearance Integration
Barangay clearance fees are automatically computed per barangay and included in the total assessment. Flat rate or custom rates per barangay — the system handles both without any manual lookup.
Multi-Channel Payment Tracking
Applicants pay via GCash, bank transfer, or cash at the window. Every payment is automatically tracked and confirmed. No more manual recording, no more missed payments slipping through.
Smart Notifications at Every Step
Applicants receive SMS and email updates at every stage — application received, department approved, payment confirmed, permit ready. No more 'nasaan na ang permit ko?' calls flooding your BPLO.
Local Business Tax Installment Reminders
Businesses who opted for quarterly or bi-annual Local Business Tax payment automatically receive SMS and email reminders before each due date. No missed installments. No chasing. Your municipality collects what it's owed — on time.
Early Renewal & Penalty Automation
If applicable in your LGU, early renewal discounts, late surcharges, and monthly penalties are automatically applied based on your Revenue Code. The correct amount, every time, for every applicant — without a single manual override.
BMBE & Tax Exemption Handling
Registered tax-exempt businesses are automatically flagged so staff can apply the correct exemption without manually reviewing each case. BMBE compliance built right into the process.
New & Renewal Applications
The system handles both New and Renewal applications seamlessly — with different assessment rules, different fee bases, and different document requirements applied automatically for each type.
Real-Time Dashboard & Reports
See exactly how many applications are pending, approved, paid, and released — in real time. Your Mayor and administrators always have full visibility. DILG and ARTA compliance reporting, always ready.
What Your LGU Looks Like With MuniServe
This isn't just software. It's what modern municipal governance actually looks like.
Know Exactly Who Hasn't Renewed — Automatically
Every January, the system builds a real-time list of businesses that have renewed and those that haven't. No manual checking, no cross-referencing logbooks, no spreadsheets. The list is just there. Then with one click, send an SMS blast to every non-renewing business reminding them to comply. Target 90%+ renewal compliance — and actually hit it.
Every Business Reminded Before Renewal Season Opens
Before renewal season even opens, every registered business in your municipality automatically receives an SMS and email reminder — from the Poblacion to the most remote barangay. No one has an excuse to say they didn't know. Higher compliance means more Local Business Tax and Mayor's Permit revenue for your LGU.
Far Barangay Residents Can Finally Participate
A resident from the farthest barangay in your municipality can now apply for a business permit from home on their phone. No jeepney fare. No half-day trip to the municipal hall. No reason to say it's too far. More applications from every corner of your municipality — more revenue, more compliance, more economic activity.
Your BPLO Staff Go Home On Time
No more overtime during January. No more computing fees by hand. No more running paper folders between offices. Your staff focus on exceptions, approvals, and citizen service — while the system handles every routine task automatically. Happy staff. Happy applicants. Happy Mayor.
Your Entire Business Database. Searchable. Ready. Exportable.
Every business that has ever applied for a permit in your municipality lives in one searchable, organized database. No more scattered logbooks, no more outdated Excel files, no more manual compiling when someone needs a report.
- Search any business by name, barangay, nature of business, or permit status — results in seconds, not hours
- When the PSA requests data, filter and export in under a minute. No manual compiling, no scrambling, no overnight work
- Send a targeted SMS or email to any group — all food businesses, all retailers, all businesses in a specific barangay — in seconds
- Complete permit history for every business, from every previous year — never deleted, always accessible, always audit-ready
- DILG-ready reports and real-time dashboards that show your leadership results — always visible, always up to date
We Don't Just Deliver Software. We Deliver the Whole Package.
Every MuniServe municipality gets these premium features included — on top of the full eBPLS system, for the same flat monthly rate.
- Free Included
Free LGU Website
A fully branded, mobile-friendly official municipality website on your own .gov.ph domain. Hosted, maintained, and always online — no IT staff needed.
- Free Included
Free AI Chatbot 24/7
An AI customer service assistant trained specifically for your municipality. Answers citizen questions about permit requirements, fees, schedules, procedures and everything about your municipality — in Filipino or English — 24 hours a day, 7 days a week. Without a single staff member picking up the phone.
- Free Included
Free Mobile App Access
Your BPLO staff and department officers can approve applications, check permit status, and send notifications directly from their phone — from anywhere, not just from their desk at the office.
Straightforward Pricing for Every LGU
One product — the MuniServe eBPLS platform — offered in two tiers. No per-module charges, and no setup fee on the Standard tier. Everything a local government unit needs to run its Business Permit and Licensing System end to end.
Standard Municipality
For municipalities digitizing their Business Permit and Licensing System.
Billed monthly. No setup fee. Cancel any time with 30 days' notice.
SubscribeIncludes the complete eBPLS platform:
- Online business permit application — new & renewal
- Automated fee assessment from your Revenue Code (Mayor's Permit, LBT, Barangay Clearance, CEDULA)
- Automatic PSIC classification across 200+ business types
- Multi-department parallel routing & approvals (Engineering, MHO, MPDO, MENRO, BFP)
- ePermit generation & email delivery with QR verification
- Barangay clearance integration — flat or per-barangay rates
- Multi-channel payment tracking — GCash, bank transfer, over-the-counter
Enterprise City
For cities and highly urbanized LGUs that need deeper integration, scale, and control.
Priced on scope — number of offices, integrations, data volume, and SLA.
Request a QuoteEverything in Standard, plus:
- Full API integrations — Treasury / eFPS, eBIRForms, GIS, and third-party systems
- Dedicated account manager with a named escalation path
- On-premise or private-cloud deployment & backup options
- Custom department workflows and multi-level approval matrices
- Bulk data migration from legacy permit systems
- Priority SLA support with guaranteed response times
- Onsite staff training and phased rollout across offices
Full feature breakdown, billing terms, and subscription checkout on the pricing page.
Hear It From LGUs Already Using MuniServe
Don't take our word for it — hear from the BPLO heads, barangay officers, and municipal admins who use MuniServe every day.
“Dati, 5 to 7 araw bago malabas ang permit. Ngayon, 48 oras na lang — at ang applicant ay may text na sa bawat hakbang ng proseso. Wala nang tumatawag sa BPLO para magtanong. Wala nang pila. Wala nang awa.”
Ms. Patricia V.BPLO Head “Ang pinakamalaking pagbabago para sa amin — wala nang manual na pagkwenta ng fees. Ang sistema mismo ang nag-aasikaso ng Mayor's Permit, LBT, at CEDULA. Sa loob ng ilang segundo, kumpleto na ang assessment. Zero error. Zero overtime.”
Mr. Ramon T.Municipal Administrator “Hindi na ako nag-aalala kung ilan pang permits ang pending — kita ko na sa dashboard in real time. Natutuwa rin si Mayor kasi may SMS na nagpapasalamat ang mga negosyante sa bilis ng proseso.”
Engr. Ana ReyesMunicipal Admin
Your Questions, Answered Clearly.
A flat ₱9,999/month, VAT inclusive — with FREE 1,000 SMS per month and an AI-powered chatbot as your customer service. Unlimited website hosting is already included. No hidden fees.
Extra messages cost ₱0.65 each and are billed every quarter. You will see a clear usage report before we invoice — no surprises.
About 3–5 working days. We do the full setup online and train your staff over Zoom. We can also arrange onsite onboarding and training at an extra cost depending on your location.
No. MuniServe runs entirely in the cloud on AWS. Any PC or smartphone with internet and a browser will work — no new hardware required.
Yes. All data is stored on encrypted AWS servers in Asia (Singapore). Only staff you authorize can access resident and business records. We are fully DPA-compliant.
Absolutely. Your admin can add or remove department approval stages (e.g., Engineering, BFP, MENRO) in a few clicks — no coding needed. The system adapts to your LGU's exact process.
They pay at the Treasurer's window as usual and the Treasurer then marks the permit as paid in the system, which moves it to the next step automatically.
You get a dedicated support chat and phone number. We respond within 1 business hour during office days. We also provide quarterly tune-ups and walkthroughs for new features — always included, no extra fee.
Yes. Every MuniServe municipality gets a free official LGU website hosted on your own .gov.ph domain. We will develop and maintain the municipal website. You can also use our platform for free to build your Mayor's, Vice Mayor's, and Councilors' personal websites — all hosted at no extra cost. All included in the ₱9,999/month plan.
Our average onboarding takes up to two (2) weeks. It takes about a week for DICT to issue a .gov.ph domain to your municipality, and another week for our telecommunications provider to approve your LGU name as the SMS sender name. Both applications run simultaneously. On Week 2, we conduct staff training either onsite or online.
Your Municipality Deserves Better. Your Applicants Deserve Better.
Join the growing list of Philippine municipalities that have moved their business permitting fully online. Book a free demo — we'll show you exactly how it works for your LGU, with your Revenue Code, your barangays, your departments.
No commitment required · 30-minute walkthrough · We configure it to your LGU